It so happened that on Sunday Shilpa alleged that she faced an unpleasant experience for being “brown” at the Sydney airport over her cabin luggage. Upset by an official who was curt, she says people’s tone must not change with preference to color.
The 43-year-old took to Social media to share the ordeal with a Qantas Airways lady staff member over a cabin luggage, which was deemed as ‘oversized’ at the check-in counter.
A furious Shilpa wrote, “At the check-in counter, met a grumpy Mel (that’s her name) who decided it was ‘okay’ to speak curtly to ‘us’ (brown people!) travelling together. I was flying business and had 2 bags (my allowance) and she insisted and decided my half empty duffel bag was oversized (to check-in), so she sent us to check it in at the other counter dealing with ‘oversized luggage’.
However an official statement has been rolled out clearing the stance by Shilpa.
Statement From Shilpa Shetty Kundra :
I’ve said my piece and that’s where I want it to end..it was an unpleasant experience I encountered. Been an actor for far too long and garner a lot of attention ,will not make a loose statement for publicity , it’s not my style! If I made a statement it was with a lot of thought! .... The airline has apologised and am sure has done the needful.. Support staff being uncourteous is not acceptable hence expressed my displeasure at that.
Having said that I have many friends in Australia and have visited the country before where the experience was always good.
I have moved on and don’t like to mull over things in the past.
Shilpa, has dealt with racism in 2007 when she was a contestant on the fifth season of the British reality show Celebrity Big Brother – which she went on to win – faced the latest experience while boarding a plane for Melbourne from Sydney.
View this post on Instagram
Subject: #Qantas airways @qantas This should get your attention! Travelling from Sydney to Melbourne and at the check in counter met a grumpy #Mel ( that’s her name)who decided it was “OK” to speak curtly to “US” ( Brown people!!) travelling together ,I was flying business and had 2 bags (my allowance)and she insisted and decided my half empty Duffel bag was oversized( to check in!!) So she sent us to check it in at the other counter dealing with “Oversized luggage” ..there a Polite lady(yes this one was) said ..”this ISN’T an oversized bag, pls check this in manually if u can at another counter” ( all this happening while the counter is going to shut in 5 mins) As the manual check in wasn’t going thru for 5 mins( we tried) I went upto #Mel and requested her to put the bag thru as her colleague said it wasn’t an oversized bag.. She refused again.. Just being adamant especially when I told her this is causing a lot of inconvenience .. We had no time to waste so we ran to the oversized baggage counter and requested her to put the bag through which she did after I told her that #Rude #Mel had issues !!!.... to which another colleague joined in an reiterated my duffle wasn’t oversized and could’ve easily been checked in. The point is .. This piece is only for #quantas airlines to know and take cognisance .. that their staff must be taught to be helpful and TONE can’t change with preference to #COLOUR .”WE” are NOT #pushovers and they MUST know that being #callous and #Rude will NOT BE TOLERATED ?????????????. Ps: Please tell me if that bag in the picture is oversized??!! @australia @visitmelbourne @travel #truthmustbetold #bemused #uncalledfor #standup #equality #whatswrongisnotright #instapic #travelwoes #shocking #nightmare #notcool
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